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I have short arms. Is the steering wheel adjustable?
Is there a Basket included?
Do you have anything for a taller person?
What is the difference between the Zip’r Xtra series and your lower priced models?
I live near you in Florida. Can I look at one before buying? Can I pick it up?
Do you charge Sales Tax?
Does it do well on inclines?
Where is the scooter made?
Cost for an Extra battery?
Are these batteries airline approved?
How long are the batteries good for?
I weigh 260. Can I use this scooter?
Which scooter is right for me? 3 or 4 wheel?


I have short arms. Is the steering wheel adjustable?
The tiller / handlebars move closer or further away from the user by adjusting the angle of the entire steering column. In the picture of the scooter, you can see the adjusting knob on the tiller below the basket and above the wheel. That means that you can reach the handlebars from the seat with no problem. Also, the seat has three positions up and down, so you also can make it high or low. It takes absolutely no time to do either of these things.

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Is there a Basket included?
The basket is included and there are brackets on the scooter so that it can go on the front or the back. However, don't get all excited because if you look at the pictures you will see that it is not exactly huge - just an average bicycle size basket, not a large rectangular one like you would find in a grocery store or in the ones they rent at theme parks. My wife would like to point out, however, that "even though the basket is not large, you can fit a number of things in it; you can put things on the floor between your legs and you can drape things from the handlebars, all of which I have done".

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Do you have anything for a taller person?
Yes. The Zip'r 3 Extra at $789.00 is specifically designed for people like you. It is four inches longer, has one inch higher ground clearance and a larger, more comfortable seat. Let me add, however, that it is still a small travel scooter. If you were going to using this most of the day every day, I would recommend you look at some of the bigger, heavier models we have access to from other manufacturers. This is like a Honda civic to a large SUV in terms of size. However, the cost of the larger ones is anywhere from twice to five times the price of the Zip'r 3 Extra. And we have not had any complaints or returns from taller people who have purchased the 3Xtra.

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What is the difference between the Zip’r Xtra series and your lower priced models?
Comparing the Zip’r Xtra with the lower priced models, the Zip’r Xtra is 4 inches longer and has 1 inch higher ground clearance. So if you are taller than 5’ 10” and think you would feel cramped in the smaller models or feel the need because of your Sciatica to stretch your legs, then go for the longer, more expensive model. However, it is considerably more money than the $589 Zip’r 3 Wheel Scooter or the $689 Zip’r 4 wheel scooter, and I would question whether it is necessary for you. The higher ground clearance on the Xtra makes it easier to navigate differences in height between different surfaces. You can’t go over a curb between the street and a sidewalk in any small scooter. But sometimes there are dividers between rooms or where the bases of sliding doors are that are more easily cleared with a higher ground clearance. Other than the extra length, higher ground clearance and wider more comfortable seats, the rest of the scooter is virtually the same.

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I live near you in Florida. Can I look at one before buying? Can I pick it up?
Thanks for your interest. But, sorry, we do not stock the scooter here in Florida. There are 5 styles and two colors of each. We just don't have the room. They are shipped from Washington State. Free shipping to your home is included in the price. However, you are certainly welcome to come down and try out my wife's Zip'r 3 or my Zip’r 3Xtra. We just need some advance notice so we can make sure that the Zip’r 3 is here, and not in the car with my wife somewhere else.

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Do you charge Sales Tax?
Yes, unfortunately we are required to charge Sales tax if you are a Florida resident unless you can provide a prescription from your doctor for a scooter.

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Does it do well on inclines?
The official answer is that Zip'r specifically says do not exceed 12 degrees. That is a fairly decent angle. However I would say that no scooter this size, including the Zip'r, does particularly well on inclines. How well they perform primarily depends on the weight of the rider. A scooter carrying someone who weighs 130 is going to perform better than it would if the rider weighs 230. All of the major scooter manufacturers have basically the same motor and specs. They go 4.25 mph and last about 10 miles, unless you are going on inclines. So the same answer would apply to all small scooters like this. If your primary use is going to be outdoors on hilly terrain, perhaps you need to consider a stronger engine on a more expensive scooter. If your use on hills will only be occasional and portability and ease of transport is the main concern, then absolutely the Zip'r is the best scooter for you.

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Where is the scooter made?
It, like almost all of the scooters sold in the US, is made in China and imported into the US. This manufacturer has been making and still makes scooters for two of the top US Brands for eight years. Two years ago they decided to market their own scooter under the Zip’r brand.

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Cost for an Extra battery?
The cost for an extra battery in the case (containing two batteries and ready to drop in the scooter just like the one in the scooter) would be $159.00 including shipping. The cost for just the two batteries which can replace the ones in your present battery case including shipping is $139.00. If it were me, I would want the case all ready to go so I could just pop it in. That way, if you are somewhere where you need the scooter and forget to charge the existing one after a long day, you are covered.

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Are these batteries airline approved?
In terms of air travel, almost all airlines have no problem with the Zip'r line of scooters since the batteries are Dry Cell batteries, not wet cell. I have heard that an airline in Europe only allows Gel batteries which are much more expensive and not in common use by most scooters. If you are concerned about a particular airline, you should check their website under Handicapped or Disabled to see if they have any specific requirements. What is particularly great is that most airlines allow you to ride the scooter right through security and up to the gate. They just like you to notify them when you arrive at the airport so the gate people know you are coming and have someone there to take the scooter. Put the scooter in “Free Wheel” mode so it is easy for them to push it if they have to. Then after you arrive it is delivered back to you at the arrival gate and you can ride it down to the baggage claim.

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How long are the batteries good for?
The batteries are good on one charge for 10 miles which is a long way. I don’t know how long it takes to charge the batteries from scratch. Obviously it would be better to charge them whenever you have used them for any length of time, rather than wait for them to die. My wife has charged hers a number of times and says she is always surprised to see how little time it takes. The charger has a light which blinks when it is connected and charging. It stops blinking when they are fully charged. Don’t forget that there is a display on the dashboard of your scooter that shows you the status of your battery so you won’t get caught by surprise.

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I weigh 260. Can I use this scooter?
All of our Zip'r scooters are designed with a maximum weight capacity of 250 pounds. Zip'r can not say anything more than that for insurance and liability purposes. Now, in reality, will it carry someone who is 10 pounds heavier? Yes, of course. But it does put an extra strain on the engine which would mean that it would not last as long or go as fast as if it were carrying someone who was 150 pounds. It would be most noticeable on inclines. I have a Zip'r 3 Extra and weigh considerably more than you do. It barely operates on inclines with me on it. But for what I need it for, it has been great. I imagine it will die much quicker than my wife's Zip'r 3 will because of what I am doing to the engine. But I was willing to take the chance because I needed it and larger weight capacity scooters were so expensive. But please understand that you would be exceeding the stated weight limit and should not expect the same performance as you would get if you were within the stated limit.

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Which scooter is right for me? 3 or 4 wheel?
As to whether a three or four wheel scooter is best for you, there are several factors to consider. A four wheel scooter gives you better stability outdoors on the grass or on uneven pavement. Hitting a concealed hole in the grass or pothole on a three wheel scooter when you are not expecting it can cause you to pitch sharply and possibly fall. With four wheels the impact of hitting such a depression is lessened. So the first point to consider is where you will be using this. If you go to lots of large outdoors crafts fairs or state fairs which are held in fields or places where there might be mud ridges or concealed holes, a 4 wheel scooter would be better for you. If not, the three wheel scooter costs less and is fine for any stable solid riding surface.

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Last Updated: 15 Jun 2009 11:56:43 PDT home  |  about  |  terms  |  contact
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